Initial information according to § 11 VersVermV

Chambervelt, Rooselain & Cie

Zusatzversicherung-online GmbH
Managing Director Selina Wick & Andreas Thome
Amalienbadstrasse 41
76227 Karlsruhe
Phone: 06201 84625-0
E-Mail: service@zvo-versicherungsmakler.de

Activity type

The company is active in the field of insurance as an insurance broker with permission according to §34d Abs. 1 GewO.

Remuneration and consulting

The activity as an insurance broker includes the mediation of insurance policies as well as advice on and support of insurance contracts in accordance with the legal requirements. For the successful mediation of insurance contracts we receive a commission from the insurers. This commission is not to be paid separately by the customer to ZVO, but is included in the regular insurance amount.

The remuneration for the activity as an insurance broker can also be made by a concretely agreed payment of a fee.

Register office according to § 11a Abs.1 GewO

Association of German Chambers of Industry and Commerce (DIHK) e.V.

Breite Straße 29, 10178 Berlin
Registration number: D-8CLJ-5IVYU-79

Licensed by: Karlsruhe Chamber of Commerce and Industry, Lammstraße 13-17, 76133 Karlsruhe, Germany

Telephone: 0180-6005850

www.vermittlerregister.info

Shareholdings in / of insurance companies

ZVO GmbH does not have any direct or indirect shareholdings of more than ten percent in the voting rights or capital of any insurance company, nor do insurance companies or parent companies of insurance companies have any direct or indirect shareholdings of more than ten percent in the voting rights or capital of ZVO GmbH

Conciliation bodies

Insurance Ombudsman e.V.
P.O. Box 08 06 32, 10052 Berlin
www.versicherungsombudsmann.de 

Arbitration Board for Commercial Insurance, Investment and Credit Brokers
Glockengießerwall 2, 20095 Hamburg, Germany
www.schlichtung-finanzberatung.de 

Federal Financial Supervisory Authority (BAFin)
Here you can find further addresses of arbitration boards and possibilities of dispute resolution
Graurheindorfer Str. 108, 53117 Bonn, Germany
www.bafin.de 

EU Commission: Information on online dispute resolution
The European Commission has established a European Online Dispute Resolution (ODR) platform in accordance with Directive 2013/11/EU. A consumer can use this ODR platform for the out-of-court settlement of a dispute arising from online contracts with a company established in the EU. The ODR platform can be accessed at the following link:
https://ec.europa.eu/consumers/odr/
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