more than just standard - the best service for expats

Service packages at 
Cr & Cie for expats

monthly
annualy

Free

0,00 €

per month

Comfort

19,90 €

per month

Premium

49,90 €

per month

Free

0,00 €

per year

Comfort

163,90 €

per year

Premium

548,90 €

per year
Around your inquiry
Free / 0 €
Comfort / 19,90 €
Premium / 49,90 €
Provision of a needs analysis for insurances
Selection of suitable insurance products according to customer needs
Advice on special insurance requirements for freelancers or the self-employed
Explanation of the obligation to take out health insurance in Germany and the special challenges for people from abroad
Around the quotation
Free
Comfort
Premium
Development of insurance concepts for private individuals (and for companies in the area of occupational pension schemes/ health insurance)
Advice on the coverage amount and deductible
Assistance with the selection of additional features or services
Explanation of the terms and conditions and clauses
Obtaining individual offers from the insurance companies
Checking the insurability of persons with pre-existing conditions (= anonymised risk enquiries to the companies)
Performance comparison with existing insurance contracts
Personal online advice in English/Spanish for liability, household contents, buildings insurance, accident insurance, legal expenses insurance)
75 € / hour
The following insurance categories are only provided for customers with a fee-based service package
Free
Comfort
Premium
Insurance for vehicles
Insurance for travelling or stays abroad
Insurance for pets
Annual vehicle change service at the end of the year / at the main due date (optional)
Around the application process
Free
Comfort
Premium
Support with the application process for insurance contracts
Monitoring of the application status and communication with the insurance companies
Clarification of queries or uncertainties on the side of the insurance company
Submission of missing documents or additions to the application
Application for paid membership of the public health insurance for main members
Applying for free membership of the public health insurance for family members
Advice and application for basic tariff private health insurance
1.500 €
1.500 €
1.500 €
Around the insurance policy
Free
Comfort
Premium
Review of the policy received for accuracy
Clarification of any questions regarding the insurance policy
Follow-up on submitted cancellations
Review of existing insurance policies for waiver of risk surcharges or more favourable occupational classification
Review of existing third-party contracts for appropriateness
Premium support in the event of cancellation by the insurance company (e.g. if the claims ratio is too high or the vehicle is compulsorily deregistered)
Support during the term of the insurance contract
Free
Comfort
Premium
Recording and forwarding claims
Advice on changes to insurance contracts
Management of existing insurance contracts (e.g. change of names, addresses, marital status)
Support in adapting insurance contracts to changes in life circumstances or needs (e.g. change of employer, marriage, etc.)
Support with the review of damage claims
Support with the request for insurance certificates
Reissue of lost insurance documents (e.g., premium invoices for tax returns) or lost insurance cards
Assistance in public health insurance with correspondence with authorities (e.g., Foreigners Office)
Premium support for submitting medical bills for private (supplementary) health insurance
Negotiation with insurance companies on behalf of the client / Representation of the client in insurance disputes
Service & support
Free
Comfort
Premium
Our consultants correspond with you in English (in some areas also in Spanish)
Customer app: Free use of the customer app for personal insurance management (including document upload and adding other existing insurances)
Customer app: Update service for insurances arranged by us
Customer app: Capture and provision of third-party contracts (correspondent brokerage)
Translation assistance for German-language insurance documents or letters from insurance companies
Evaluation of a customer's pension insurance and suggestions for optimizing retirement planning
Private secretary for insurance mail (handling all postal correspondence with insurance companies)
Access to specialized expert network in case of benefit denials
Individual support in case of disability insurance claims and transition to settlement experts
Assistance with moving abroad to terminate existing insurance contracts
20 € / contract
20 € / contract
20 € / contract
Monatliche Zahlung
Jährliche Zahlung

Free

0,00 €

monatlich
  • Erstberatung
  • Administration
  • Kunden-App
  • Leistungseinreichung per simplr
  • Schadenmeldung
  • Kfz-Wechselservice auf Wunsch 19,90 €*
  • Comfort

    14,90 €

    monatlich
  • Alle Leistungen aus "Free" plus:
  • Finanzgutachten/Bedarfsanalyse
  • Jahres-/ Optimierungsgespräch
  • Optimierung der Altersvorsorge
  • Erfassung von Fremdverträgen
  • Schadenfallbearbeitung erweitert
  • Kfz-Wechselservice auf Wunsch
  • Premium

    49,90 €

    monatlich
  • Alle Leistungen aus "Comfort" plus:
  • Betreuung von Fremdverträgen
  • Privatsekretariat Versicherungspost
  • Prüfung der vorvertraglichen Anzeigepflicht
  • Leistungseinreichung und Controlling manuell
  • Premiumsupport bei Problemfällen mit Versicherungsgesellschaften
  • Bereitstellung Steuerunterlagen
  • Anwaltliche Erstberatung im Leistungsfall
  • Leistungsunterstützung BU**
  • * Einmaliges Honorar, inkl. gesetzlicher Mehwertsteuer
    ** Entweder Anwalt oder Experten (extern) mit anfänglicher Begleitung

    Free

    0,00 €

    jährlich
  • Erstberatung
  • Administration
  • Kunden-App
  • Leistungseinreichung per simplr
  • Schadenmeldung
  • Kfz-Wechselservice auf Wunsch 19,90 €*
  • Comfort

    163,90 €

    anstatt 178,80 €
    jährlich
  • Erstberatung
  • Administration
  • Kunden-App
  • Leistungseinreichung per Simplr
  • Schadenmeldung
  • Finanzgutachten/Bedarfsanalyse
  • Jahres-/ Optimierungsgespräch
  • Optimierung der Altersvorsorge
  • Kfz-Wechselservice auf Wunsch
  • Erfassung von Fremdverträgen
  • Schadenfallbearbeitung erweitert
  • Kfz-Wechselservice auf Wunsch
  • Premium

    548,90 €

    anstatt 178,80 €
    jährlich
  • Erstberatung
  • Administration
  • Kunden-App
  • Leistungseinreichung per Simplr
  • Schadenmeldung
  • Finanzgutachten/Bedarfsanalyse
  • Jahres-/ Optimierungsgespräch
  • Optimierung der Altersvorsorge
  • Kfz-Wechselservice auf Wunsch
  • Erfassung von Fremdverträgen
  • Schadenfallbearbeitung erweitert
  • Kfz-Wechselservice auf Wunsch
  • Betreuung von Fremdverträgen
  • Privatsekretariat Versicherungspost
  • Prüfung der vorvertraglichen Anzeigepflicht
  • Leistungseinreichung und Controlling manuell
  • Premiumsupport bei Problemfällen mit Versicherungsgesellschaften
  • Bereitstellung Steuerunterlagen
  • Anwaltliche Erstberatung im Leistungsfall
  • Leistungsunterstützung BU**
  • * Einmaliges Honorar, inkl. gesetzlicher Mehwertsteuer
    ** Entweder Anwalt oder Experten (extern) mit anfänglicher Begleitung
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