more than just standard - the best service for expats
Service packages at Cr & Cie for expats
monthly
annualy
Free
0,00 €
per month
Comfort
19,90 €
per month
Premium
49,90 €
per month
Free
0,00 €
per year
Comfort
163,90 €
per year
Premium
548,90 €
per year
Around your inquiry
Free / 0 €
Comfort / 19,90 €
Premium / 49,90 €
Provision of a needs analysis for insurances
Selection of suitable insurance products according to customer needs
Advice on special insurance requirements for freelancers or the self-employed
Explanation of the obligation to take out health insurance in Germany and the special challenges for people from abroad
Around the quotation
Free
Comfort
Premium
Development of insurance concepts for private individuals (and for companies in the area of occupational pension schemes/ health insurance)
Advice on the coverage amount and deductible
Assistance with the selection of additional features or services
Explanation of the terms and conditions and clauses
Obtaining individual offers from the insurance companies
Checking the insurability of persons with pre-existing conditions (= anonymised risk enquiries to the companies)
Performance comparison with existing insurance contracts
Personal online advice in English/Spanish for liability, household contents, buildings insurance, accident insurance, legal expenses insurance)
75 € / hour
The following insurance categories are only provided for customers with a fee-based service package
Free
Comfort
Premium
Insurance for vehicles
Insurance for travelling or stays abroad
Insurance for pets
Annual vehicle change service at the end of the year / at the main due date (optional)
Around the application process
Free
Comfort
Premium
Support with the application process for insurance contracts
Monitoring of the application status and communication with the insurance companies
Clarification of queries or uncertainties on the side of the insurance company
Submission of missing documents or additions to the application
Application for paid membership of the public health insurance for main members
Applying for free membership of the public health insurance for family members
Advice and application for basic tariff private health insurance
1.500 €
1.500 €
1.500 €
Around the insurance policy
Free
Comfort
Premium
Review of the policy received for accuracy
Clarification of any questions regarding the insurance policy
Follow-up on submitted cancellations
Review of existing insurance policies for waiver of risk surcharges or more favourable occupational classification
Review of existing third-party contracts for appropriateness
Premium support in the event of cancellation by the insurance company (e.g. if the claims ratio is too high or the vehicle is compulsorily deregistered)
Support during the term of the insurance contract
Free
Comfort
Premium
Recording and forwarding claims
Advice on changes to insurance contracts
Management of existing insurance contracts (e.g. change of names, addresses, marital status)
Support in adapting insurance contracts to changes in life circumstances or needs (e.g. change of employer, marriage, etc.)
Support with the review of damage claims
Support with the request for insurance certificates
Reissue of lost insurance documents (e.g., premium invoices for tax returns) or lost insurance cards
Assistance in public health insurance with correspondence with authorities (e.g., Foreigners Office)
Premium support for submitting medical bills for private (supplementary) health insurance
Negotiation with insurance companies on behalf of the client / Representation of the client in insurance disputes
Service & support
Free
Comfort
Premium
Our consultants correspond with you in English (in some areas also in Spanish)
Customer app: Free use of the customer app for personal insurance management (including document upload and adding other existing insurances)
Customer app: Update service for insurances arranged by us
Customer app: Capture and provision of third-party contracts (correspondent brokerage)
Translation assistance for German-language insurance documents or letters from insurance companies
Evaluation of a customer's pension insurance and suggestions for optimizing retirement planning
Private secretary for insurance mail (handling all postal correspondence with insurance companies)
Access to specialized expert network in case of benefit denials
Individual support in case of disability insurance claims and transition to settlement experts
Assistance with moving abroad to terminate existing insurance contracts
20 € / contract
20 € / contract
20 € / contract
Monatliche Zahlung
Jährliche Zahlung
Free
0,00 €
monatlich
Erstberatung
Administration
Kunden-App
Leistungseinreichung per simplr
Schadenmeldung
Kfz-Wechselservice auf Wunsch 19,90 €*
Comfort
14,90 €
monatlich
Alle Leistungen aus "Free" plus:
Finanzgutachten/Bedarfsanalyse
Jahres-/ Optimierungsgespräch
Optimierung der Altersvorsorge
Erfassung von Fremdverträgen
Schadenfallbearbeitung erweitert
Kfz-Wechselservice auf Wunsch
Premium
49,90 €
monatlich
Alle Leistungen aus "Comfort" plus:
Betreuung von Fremdverträgen
Privatsekretariat Versicherungspost
Prüfung der vorvertraglichen Anzeigepflicht
Leistungseinreichung und Controlling manuell
Premiumsupport bei Problemfällen mit Versicherungsgesellschaften
Bereitstellung Steuerunterlagen
Anwaltliche Erstberatung im Leistungsfall
Leistungsunterstützung BU**
* Einmaliges Honorar, inkl. gesetzlicher Mehwertsteuer ** Entweder Anwalt oder Experten (extern) mit anfänglicher Begleitung
Free
0,00 €
jährlich
Erstberatung
Administration
Kunden-App
Leistungseinreichung per simplr
Schadenmeldung
Kfz-Wechselservice auf Wunsch 19,90 €*
Comfort
163,90 €
anstatt 178,80 €
jährlich
Erstberatung
Administration
Kunden-App
Leistungseinreichung per Simplr
Schadenmeldung
Finanzgutachten/Bedarfsanalyse
Jahres-/ Optimierungsgespräch
Optimierung der Altersvorsorge
Kfz-Wechselservice auf Wunsch
Erfassung von Fremdverträgen
Schadenfallbearbeitung erweitert
Kfz-Wechselservice auf Wunsch
Premium
548,90 €
anstatt 178,80 €
jährlich
Erstberatung
Administration
Kunden-App
Leistungseinreichung per Simplr
Schadenmeldung
Finanzgutachten/Bedarfsanalyse
Jahres-/ Optimierungsgespräch
Optimierung der Altersvorsorge
Kfz-Wechselservice auf Wunsch
Erfassung von Fremdverträgen
Schadenfallbearbeitung erweitert
Kfz-Wechselservice auf Wunsch
Betreuung von Fremdverträgen
Privatsekretariat Versicherungspost
Prüfung der vorvertraglichen Anzeigepflicht
Leistungseinreichung und Controlling manuell
Premiumsupport bei Problemfällen mit Versicherungsgesellschaften
Bereitstellung Steuerunterlagen
Anwaltliche Erstberatung im Leistungsfall
Leistungsunterstützung BU**
* Einmaliges Honorar, inkl. gesetzlicher Mehwertsteuer ** Entweder Anwalt oder Experten (extern) mit anfänglicher Begleitung